PROBLEMS OF SERVICE IN THE HOTEL BUSINESS IN UZBEKISTAN
PDF

Keywords

market, service, hotel, economy, sphere, production, services, service, quality, analysis, personnel, communication, management, standards, technologies, strategies for improving service

Abstract

Among the various spheres of economic activity of the national economy, the hotel industry occupies an important place. The study examines the main problems of low level of service in the hotel industry, and also offers recommendations for improving the quality of service in this sector of the economy.

PDF

References

Results of reforms in the tourism industry of Uzbekistan in recent yers – www.yuz.uz

Mirziyoyev Sh.M. Raising entrepreneurship to a higher level of development is our priority task.- www president uz 3. F. Kotler, John Bowen, James Makens “Fundamentals of Hospitality”, 1998. - https://altairbook.com/books/93945-marketing-gostepriimstvo-turizm.html

Zakharov K.S., Ermilova V.V. "Problems of the hotel business in Russia - problems and prospects." 2018. https://cyberleninka.ru/

Saidova M. Zh. “Prospects for the hotel business in Uzbekistan.” - https://cyberleninka.ru/

Development Strategy of New Uzbekistan for 2022 - 2026 and the State Program for its implementation in the “Year of Ensuring Human Interests and Development of Mahallas”. https :// lex . uz / ru / docs /5841077

(Order of the Uzbek Agency for Technical Regulation dated July 7, 2023 No. 05-1560, which establishes a hotel classification system on a point basis). - https://kun.uz/

Statistics Agency under the President of the Republic of Uzbekistan dated June 19, 2023..-https://stat.uz/ru/press-tsentr/novosti-goskomstata/40771

Resolution of the President of the Republic of Uzbekistan “On measures to further accelerate reforms and effective organization of the public administration system in the field of tourism” (July 27, 2023).- https://lex.uz

Hamrokulova O. D., Djalilova S. S. ANALYSIS OF INDICATORS OF EFFICIENCY OF LABOUR //Theoretical & Applied Science. – 2020. – №. 2. – С. 749-752.

Khamrakulova O. D. Problems of Foreign Investment in Regulating the Innovative Way of Development of the Economy of Uzbekistan //TJE-Tematics journal of Social Sciences ISSN. – 2021. – С. 2277-3010.

Khamrakulova O. D. METHODOLOGICAL ASPECTS OF THE FORMATION OF CREATIVE INDUSTRIES AND THEIR USE IN THE ECONOMY OF UZBEKISTAN //British View. – 2022. – Т. 7. – №. 2.

Khamrakulova O. D. INVESTMENTS IN THE DEVELOPMENT OF THE INNOVATIVE ECONOMY OF UZBEKISTAN //Thematics Journal of Commerce and Management. – 2023. – Т. 7. – №. 1.

Zhaynarov E., Khamrakulova O. D. PRINCIPLES FOR THE FORMATION OF AN EFFECTIVE REGIONAL INVESTMENT POLICY IN UZBEKISTAN //Thematics Journal of Commerce and Management. – 2023. – Т. 7. – №. 1.

Sh G., Khamrakulova O. D. FOREIGN INVESTMENTS AND INNOVATIVE WAY OF DEVELOPMENT OF THE ECONOMY OF UZBEKISTAN //British View. – 2022. – Т. 7. – №. 3.